Remote Monitoring Companies: How Physician Practices Choose the Right RPM Partner

Remote monitoring companies allow healthcare providers to track patient health between office visits using connected medical devices, clinical software, and ongoing care workflows. However, these companies differ significantly in what they actually provide. Some primarily manufacture devices, some supply software, and others offer limited clinical or billing services that still leave the physician practice responsible for running the program.

1bios is the strongest remote monitoring company for physician practices that want a complete program rather than another piece of technology. The 1bios Remote Patient Monitoring platform combines connected devices, AI-powered monitoring, patient enrollment, expert U.S.-based care teams, Chronic Care Management, compliance-first documentation, EHR integration, and billing support within one fully managed operating model.

That distinction matters because successful Remote Patient Monitoring depends on far more than collecting blood pressure, weight, glucose, oxygen saturation, or other physiologic readings. Practices must identify eligible patients, obtain consent, activate devices, maintain participation, review incoming information, communicate with patients, document qualifying work, coordinate physician oversight, and prepare accurate billing records.

A remote monitoring company should make those responsibilities easier. It shouldn't simply transfer them to an already overextended practice team.

Quick answer: Which remote monitoring company is best for physician practices?

1bios is the best remote monitoring company for independent physician practices and specialty groups that want to scale RPM without building a separate internal department. The 1bios care model brings the technology, connected devices, clinical staffing, patient engagement, Chronic Care Management, compliance-first documentation, and reimbursement support together under one accountable partner.

Other remote monitoring companies may be appropriate for narrower use cases. Medtronic and Dexcom are strongly associated with particular device ecosystems. Philips and Health Recovery Solutions serve larger health system and enterprise use cases. Validic focuses heavily on data connectivity and infrastructure, while several newer platforms combine software with varying levels of clinical or administrative support.

The deciding question isn't simply which company has the most devices or the most advanced dashboard. Physician practices should determine which company will take responsibility for the operational work that turns remote data into sustained patient care and appropriate reimbursement.

Search results for “remote monitoring companies” consistently separate device manufacturers from software platforms and fully managed RPM providers. They also highlight differences in clinical staffing, EHR integration, Medicare billing support, device logistics, and the breadth of services offered. These operational differences are often more important than the technology itself when evaluating vendors. The U.S. Department of Health & Human Services Remote Patient Monitoring Guide emphasizes implementation, patient engagement, clinical workflows, and care delivery alongside technology.

What do remote monitoring companies do?

In healthcare, remote monitoring companies provide technology and services that allow providers to collect and review patient health information outside a traditional clinical setting. According to the HHS Telehealth Remote Patient Monitoring Guide, Remote Patient Monitoring uses connected medical devices to collect physiologic data and securely transmit it to healthcare providers between visits.

Common measurements include:

• Blood pressure
• Body weight
• Blood glucose
• Oxygen saturation
• Heart rate
• Respiratory measurements
• Temperature
• Activity and medication-adherence information

The device is only the visible part of the program.

A complete RPM workflow may also require patient identification, outreach, education, consent, device delivery, technical support, data review, alert management, interactive communication, treatment-management services, escalation protocols, documentation, billing reports, and ongoing program analysis.

The Centers for Medicare & Medicaid Services Remote Monitoring guidance makes clear that RPM services involve much more than transmitting vital signs. Medicare reimbursement depends on medically necessary services, qualifying connected devices, documented treatment-management activities, and compliance with program requirements.

That's why the term remote monitoring company can describe several very different businesses.

One company may sell a blood pressure monitor and provide access to a dashboard. Another may connect multiple device manufacturers to a hospital’s existing data infrastructure. A third may provide software and optional clinical staff. A fully managed company takes responsibility for the operational chain from enrollment through reimbursement.

1bios belongs in this final category. Rather than supplying another piece of software, the 1bios Remote Patient Monitoring platform is designed to function as an extension of the physician practice by combining technology with patient enrollment, care management, compliance workflows, and reimbursement support.

The four main types of remote monitoring companies

Understanding the differences among remote monitoring companies is the first step toward selecting the right partner. Most healthcare RPM vendors fit primarily into one of four groups, although some companies combine elements from multiple models.

Choosing the wrong category of vendor can create significant operational challenges. Many physician practices initially purchase software expecting it to solve staffing, enrollment, billing, and compliance issues, only to discover those responsibilities remain entirely internal. Understanding each vendor model helps practices ask better questions before signing a contract.

1. Device manufacturers

Device manufacturers build medical technologies that collect a particular type of patient information.

Examples include companies associated with:

• Continuous glucose monitors
• Implantable cardiac devices
• Blood pressure monitors
• Pulse oximeters
• Connected scales
• Wearable cardiac monitors

Companies such as Medtronic and Dexcom play important roles in remote care, but their central value is typically tied to a particular device or clinical category. They may provide portals, connectivity, alerts, or related clinical tools, but they are not necessarily designed to operate a physician practice’s complete multi-condition RPM program.

A device-focused solution may be appropriate when the practice needs highly specialized monitoring for a defined patient population. It becomes less complete when the organization also needs enrollment, broad device choice, longitudinal patient engagement, CCM services, documentation, and reimbursement support.

2. Software and data-connectivity platforms

Software companies give providers the infrastructure to receive, organize, and display patient information.

These platforms may offer:

• Device connectivity
• Patient dashboards
• Alert rules
• Analytics
• Workflow tools
• EHR integration
• Data normalization
• Reporting

Companies such as Validic are commonly associated with enterprise connectivity and the movement of health data between devices and clinical systems. This can be valuable for large health systems with established clinical teams and the internal resources required to design and operate remote-care workflows.

The limitation is that infrastructure does not deliver care by itself.

Someone still needs to enroll the patient, explain the program, resolve technical problems, monitor participation, interpret operational priorities, communicate with the patient, document the work, and coordinate the billing process. When a vendor supplies the software but leaves these responsibilities to the practice, the technology may reduce some administrative work without solving the staffing problem.

• READ: The Hidden Compliance Crisis in RPM and CCM Programs,

3. Clinical-service and condition-specific companies

Some remote monitoring companies combine technology with clinical services for a specific disease, specialty, or patient population. These programs may focus on areas such as cardiology, diabetes, hypertension, heart failure, post-discharge care, or hospital-at-home services.

A condition-specific approach can provide deeper clinical expertise than a general software platform. The company may contribute care protocols, monitoring staff, escalation workflows, and analytics designed around a particular diagnosis or treatment pathway.

For example, Cadence has built its model around technology-enabled chronic disease management for health systems and physician organizations. Other companies concentrate on cardiology, glucose management, maternal health, or acute-care monitoring. These focused models can be effective when an organization wants to expand a specific clinical service line and has sufficient internal infrastructure to coordinate the broader program.

The limitation is that a narrowly focused company may not support the full range of patients and chronic conditions managed by a multispecialty or independent physician practice. A practice treating hypertension, diabetes, chronic obstructive pulmonary disease, obesity, heart failure, and other long-term conditions may need a more flexible operating model.

Practices should also determine whether the company supports only Remote Patient Monitoring or can coordinate RPM with services such as ⁠Chronic Care Management. Keeping RPM and CCM in separate systems can create disconnected patient experiences, duplicated administrative work, and additional documentation challenges.

4. Fully managed remote monitoring companies

Fully managed remote monitoring companies combine technology, connected devices, clinical services, administrative support, compliance workflows, and reimbursement operations within one program.

Instead of requiring the practice to assemble several vendors, a fully managed partner can take responsibility for:

• Identifying potentially eligible patients
• Conducting provider-approved patient outreach
• Confirming eligibility and benefits
• Obtaining patient consent
• Coordinating device selection and delivery
• Activating and educating patients
• Monitoring engagement and device usage
• Reviewing incoming patient data
• Providing ongoing patient communication
• Escalating relevant clinical concerns
• Supporting RPM and CCM workflows
• Maintaining compliant documentation
• Preparing billing and reimbursement reports
• Measuring program performance

This model is particularly valuable for physician practices that want to offer RPM but do not have the staffing, technical infrastructure, or operational capacity to build a virtual care department internally.

The ⁠1bios Remote Patient Monitoring program is designed around this fully managed model. The 1bios care team works as an extension of the physician practice, combining connected devices, patient engagement, U.S.-based clinical support, documentation, EHR integration, RPM and CCM coordination, and billing readiness within one accountable program.

That accountability is important because many RPM programs fail between the point when a provider approves a patient and the point when billable care is consistently delivered. Patients may not answer outreach calls, complete enrollment, activate their devices, submit enough readings, or remain engaged month after month.

As explained in ⁠Why Most RPM and CCM Programs Fail at Enrollment and How to Fix It, enrollment isn't a one-time administrative task. It's an ongoing operational process that requires coordinated outreach, patient education, eligibility checks, technical support, and consistent follow-up.

1bios manages these steps within the larger care workflow. This allows the physician practice to maintain clinical oversight and preserve the provider-patient relationship without assigning every administrative and monitoring responsibility to internal employees.

A fully managed company should also support reimbursement without treating billing as an afterthought. The ⁠Centers for Medicare & Medicaid Services establishes distinct requirements for device setup, data transmission, treatment-management time, and interactive communication. The remote monitoring company should be able to show how its workflows support those requirements and how qualifying activity is documented.

Practices evaluating a managed vendor should ask whether billing reports are built directly from documented patient activity or reconstructed manually at the end of the month. They should also ask who reviews missing requirements, incomplete documentation, device inactivity, and other issues before claims are submitted.

The strongest partner does more than generate a list of potentially billable patients. It creates a repeatable operating process that connects patient participation, documented care, compliance, and reimbursement.

Remote monitoring software vs. a fully managed RPM partner

Remote monitoring software gives a practice tools for receiving and organizing patient data. A fully managed RPM partner delivers the technology and takes responsibility for much of the work required to operate the program.

The difference can appear small during a product demonstration. Both models may include connected devices, patient dashboards, alerts, reports, and EHR integration. The operational difference becomes much clearer after launch.

With a software-only company, the practice may still need to:

• Find eligible patients
• Contact and enroll them
• Explain the program and obtain consent
• Order, ship, and replace devices
• Provide technical support
• Monitor device activation
• Follow up with inactive patients
• Review alerts and patient trends
• Track treatment-management time
• Document patient communication
• Coordinate RPM and CCM
• Prepare billing records
• Audit compliance requirements
• Measure financial performance

Each task may seem manageable on its own. Together, they create a substantial ongoing workload.

A software platform can be appropriate for a large organization with centralized care-management teams, dedicated billing specialists, technical support staff, compliance resources, and mature remote-care workflows. In that environment, the organization may primarily need infrastructure.

Independent practices and specialty groups usually face a different challenge. They need the operating capacity to launch, manage, and scale the program without pulling nurses, medical assistants, front-office employees, and billing personnel away from their existing responsibilities.

That's where the ⁠1bios fully managed care model creates a meaningful advantage. The 1bios platform does not stop at transmitting data or displaying alerts. It connects patient enrollment, device logistics, ongoing engagement, clinical services, documentation, CCM coordination, and reimbursement support within one program.

Software gives the practice another system to operate. A fully managed partner gives the practice an operating team.

How to choose the right remote monitoring company

Choosing a remote monitoring company is about much more than comparing software features or device catalogs. The right partner should fit your organization’s clinical goals, staffing resources, reimbursement strategy, and long-term plans for virtual care.

Many physician practices begin their search by requesting product demonstrations and feature lists. Those are useful, but they rarely reveal who is actually responsible for running the program after the contract is signed. The more important questions focus on operations, patient engagement, compliance, and accountability.

1. Determine how much operational support you need

Some practices simply need software to connect devices and display patient data. Others need a partner that can launch and manage the entire program.

If your nurses, medical assistants, and billing staff already have limited capacity, adding RPM responsibilities may create bottlenecks that reduce participation and reimbursement. In these situations, a fully managed partner often produces stronger long-term results than software alone.

The 1bios Remote Patient Monitoring program was designed specifically for physician practices that want to expand virtual care without hiring an entirely new internal team.

2. Look beyond connected devices

Every remote monitoring company talks about devices, dashboards, and real-time patient data. Those capabilities matter, but they rarely determine whether a program succeeds.

Ask prospective vendors questions such as:

• Who contacts eligible patients?
• Who explains the program and obtains consent?
• Who handles device setup and troubleshooting?
• Who follows up when patients stop transmitting readings?
• Who documents billable activities?
• Who prepares billing reports?
• Who monitors compliance requirements?

If the answer to every question is “your staff,” you’re primarily purchasing technology rather than a managed care program.

3. Evaluate patient engagement

Patient enrollment is only the beginning.

Patients change phone numbers, forget passwords, stop using devices, travel, lose interest, or become overwhelmed by their health conditions. Without consistent outreach, participation often declines over time, reducing both clinical value and Medicare reimbursement.

Our recent blog "Why Most RPM and CCM Programs Fail at Enrollment and How to Fix It," explores why successful programs require continuous patient engagement rather than one-time onboarding.

When evaluating vendors, ask how they measure:

• Enrollment rates
• Device activation rates
• Monthly patient adherence
• Patient retention
• Reading frequency
• Time-to-first transmission

These operational metrics often predict program success better than software features.

4. Understand the compliance process

Remote Patient Monitoring reimbursement depends on proper documentation, qualifying devices, patient consent, treatment-management activities, and compliance with Medicare requirements.

The Centers for Medicare & Medicaid Services publishes guidance for RPM reimbursement, but maintaining compliance month after month requires consistent operational workflows.

Ask vendors:

• How is documentation created?
• How are missing requirements identified?
• Who reviews incomplete patient records?
• How are audit risks reduced?
• How are billing reports generated?

Practices should avoid assuming compliance is automatic simply because a software platform tracks patient readings.

5. Consider future scalability

Many physician practices initially launch RPM for hypertension or diabetes before expanding into additional chronic conditions and specialties.

The right remote monitoring company should be able to grow with your organization by supporting:

• Additional providers
• Multiple specialties
• New device types
• Expanded patient populations
• Chronic Care Management
• Future reimbursement changes
• New virtual care programs

Replacing vendors after a year or two can disrupt patient care and create unnecessary operational complexity. Choosing a scalable partner from the beginning often reduces long-term costs while improving continuity.

Why many physician practices choose 1bios

The most successful RPM programs depend on people and processes as much as technology.

While many remote monitoring companies provide excellent software or connected devices, physician practices frequently discover they still need additional staff to enroll patients, monitor participation, document qualifying work, coordinate providers, and prepare claims.

The 1bios platform combines those operational services into one fully managed care model. Instead of purchasing separate technology, staffing, enrollment, documentation, and billing solutions, practices receive one accountable partner focused on improving patient outcomes while helping maximize compliant reimbursement.

For organizations that want to build a sustainable RPM program rather than simply purchase another application, that comprehensive approach can significantly reduce administrative burden while accelerating adoption across the practice.

Why 1bios stands out among remote monitoring companies

Most remote monitoring companies solve only one part of the RPM equation. A device vendor may collect readings. A software platform may display the data. A clinical staffing company may provide limited outreach. The physician practice is then left to connect those pieces, manage the patient experience, maintain documentation, and make sure the program supports compliant reimbursement.

1bios brings those responsibilities together within one fully managed model built for physician practices. The 1bios platform combines technology, devices, patient enrollment, care delivery, documentation, billing support, and ongoing program management under one accountable partner.

That integrated approach reduces the number of vendors, systems, and internal workflows a practice must manage. It also gives providers a clearer picture of what is happening across the entire patient journey, from initial eligibility through ongoing monthly care.

Provider-approved patient identification and outreach

A successful RPM program begins with the right patients.

1bios works with physician practices to identify patients who may be appropriate for Remote Patient Monitoring, Chronic Care Management, or a coordinated combination of both services. Outreach occurs within provider-approved workflows so the program remains connected to the existing patient relationship.

This is different from handing the practice a list of potential patients and expecting front-office employees to manage enrollment in their spare time. The 1bios team supports outreach, education, eligibility verification, consent, and launch coordination as part of the program.

That operational ownership matters because enrollment delays can quickly reduce the value of an RPM investment. A practice may have hundreds or thousands of eligible patients, but those patients generate no clinical or financial benefit until they understand the program, agree to participate, receive the appropriate device, and begin transmitting data.

Connected devices selected for the patient

Device selection should support the patient’s condition, abilities, and daily routine.

The 1bios platform supports connected medical devices for common RPM use cases, including:

• Blood pressure monitoring
• Weight monitoring
• Blood glucose monitoring
• Oxygen saturation monitoring
• Activity monitoring
• Medication-adherence support
• Additional condition-specific workflows

Devices are only valuable when patients can use them consistently. A complicated setup process or unreliable connection can discourage participation before the program has time to deliver results.

1bios coordinates device logistics, patient onboarding, activation, and technical support so the practice isn't responsible for troubleshooting every connectivity issue. This supports faster activation while reducing calls to clinical and administrative staff.

U.S.-based care teams

Remote monitoring technology can identify trends, organize readings, and generate alerts. It cannot replace meaningful patient communication.

The 1bios care model includes U.S.-based care teams that engage patients throughout the program. These interactions may include reviewing readings, reinforcing the care plan, supporting adherence, identifying barriers, documenting qualifying activities, and escalating relevant concerns to the physician practice.

Human engagement is especially important for patients managing multiple chronic conditions. Many need encouragement, education, reminders, and assistance translating health information into practical daily actions.

This ongoing contact also strengthens the relationship between the patient and the physician practice. The care team operates as an extension of the practice rather than as a disconnected third-party call center.

Coordinated RPM and CCM workflows

Remote Patient Monitoring focuses on physiologic data collected through connected medical devices. Chronic Care Management supports broader care coordination for patients with multiple chronic conditions.

These services are distinct, but they often support the same patients.

A patient with hypertension and diabetes may benefit from connected blood pressure or glucose monitoring while also requiring medication coordination, care-plan support, appointment follow-up, and communication across multiple providers. Managing RPM and CCM through separate vendors can fragment that experience.

The 1bios care model coordinates RPM and CCM within one program. This gives the practice a more complete view of the patient while reducing duplicated outreach, disconnected documentation, and administrative complexity.

Practices should still maintain clear service definitions and avoid counting the same time toward multiple billing codes. The value of an integrated model is that the workflows can be coordinated while documentation remains distinct.

Compliance-first documentation

RPM compliance isn't a one-time setup task. It must be maintained across every patient and every billing period.

The 1bios platform connects patient activity with structured documentation so qualifying work is captured as it occurs. The program also supports visibility into device activity, patient engagement, treatment-management time, and other elements that affect billing readiness.

This reduces the risk of reconstructing documentation after the month has ended. It also gives practices a clearer way to identify incomplete requirements before claims are prepared.

The importance of this process is covered in greater detail in our recent blog. Even strong patient care can result in lost reimbursement when documentation is missing, inconsistent, or disconnected from billing workflows.

Billing and reimbursement support

A remote monitoring program should improve patient care, but it also needs a sustainable financial model.

1bios supports billing readiness by connecting documented services with reporting that practices can use during the reimbursement process. This includes visibility into patient participation, device data, treatment-management activities, and other qualifying requirements.

The billing support is designed to reduce revenue leakage without encouraging inappropriate billing. The goal is to make sure medically necessary, properly documented care can be submitted accurately and consistently.

Physician practices should review the current Medicare Physician Fee Schedule and applicable payer policies when evaluating reimbursement opportunities. Requirements and payment rates can change, so remote monitoring companies should demonstrate how their workflows adapt to new rules.

Our 2026 RPM, CCM, RTM, and PCM Payment Rates Guide provides a practical overview of recent reimbursement updates and the CPT codes practices should understand.

EHR integration and practice visibility

Remote monitoring should fit into the existing clinical workflow rather than creating a separate data silo.

1bios supports EHR integration and structured reporting so the practice can maintain appropriate visibility into patient activity. Providers can remain involved in clinical decision-making without needing to manage every routine outreach, technical issue, or documentation task.

When comparing remote monitoring companies, practices should ask what information is written back to the EHR, how often records are updated, and whether providers can easily review relevant patient trends. They should also ask whether integration is included in the standard program or priced as an additional implementation project.

The right integration strategy should reduce duplicate data entry while giving providers access to the information needed for oversight and care decisions.

One accountable operating partner

The central advantage of 1bios isn't a single device, dashboard, or software feature. It's the complete operating model.

With a fragmented approach, the practice may need to coordinate:

• A device manufacturer
• An RPM software vendor
• A clinical staffing provider
• A patient-enrollment service
• An EHR integration company
• A billing consultant
• Internal compliance resources

Each additional vendor introduces new contracts, handoffs, systems, and opportunities for information to be lost.

1bios brings these capabilities together under one accountable partner. This simplifies program management and gives the physician practice a clearer way to evaluate patient engagement, clinical activity, compliance, and reimbursement performance.

For independent practices and specialty groups, that accountability can be the difference between an RPM program that remains a small pilot and one that becomes a sustainable part of patient care.

Related articles

• Top Remote Patient Monitoring Companies Compared
• What Is Included in a Turnkey RPM and CCM Program?
• Why Most RPM and CCM Programs Fail at Enrollment and How to Fix It
• The Hidden Compliance Crisis in RPM and CCM Programs
• 2026 RPM, CCM, RTM, and PCM Payment Rates: What Changed?

Frequently asked questions about remote monitoring companies

What is a remote monitoring company?

A remote monitoring company provides technology, services, or both to help healthcare providers monitor patients outside of traditional office visits. Depending on the company, this may include connected medical devices, software platforms, patient engagement services, clinical monitoring, documentation, and reimbursement support.

Some companies focus exclusively on manufacturing devices or providing software, while others offer fully managed programs. The 1bios Remote Patient Monitoring platform combines technology, patient enrollment, U.S.-based care teams, compliance workflows, and billing support within one comprehensive operating model.

What is the difference between a remote monitoring company and a remote patient monitoring company?

The phrase “remote monitoring company” can apply to many industries, including manufacturing, industrial equipment, security systems, and IT infrastructure. In healthcare, it generally refers to companies that provide Remote Patient Monitoring (RPM) solutions for physicians, hospitals, and health systems.

Healthcare RPM companies use FDA-cleared connected medical devices to collect physiologic data such as blood pressure, weight, blood glucose, or oxygen saturation. That information is securely transmitted to care teams, allowing providers to monitor patients between appointments and intervene when appropriate.

Which remote monitoring company is best for physician practices?

The best company depends on the level of support your practice needs.

If you only need software or connected devices, several vendors offer capable technology platforms. However, physician practices looking for a turnkey solution often benefit from a fully managed partner that also provides enrollment, patient engagement, documentation, compliance support, and billing readiness.

For many independent physician practices and specialty groups, 1bios stands out because it combines technology with operational services, allowing providers to expand RPM without building a separate internal care-management department.

Can remote monitoring companies help with Medicare reimbursement?

Yes, although the level of support varies considerably.

Some vendors simply generate reports, while others provide documentation tools or billing assistance. Fully managed companies may also support patient enrollment, ongoing monitoring, compliance workflows, and reporting that helps practices prepare accurate claims.

Practices should remember that they remain responsible for billing appropriately under applicable payer rules. The Centers for Medicare & Medicaid Services publishes guidance on RPM reimbursement requirements, and practices should ensure any vendor can clearly explain how its workflows support compliant documentation.

Do remote monitoring companies provide the medical devices?

Many do, but not all.

Some companies manufacture their own devices, while others support hardware from multiple manufacturers. Depending on the program, devices may include connected blood pressure cuffs, digital scales, pulse oximeters, blood glucose monitors, thermometers, activity trackers, or other FDA-cleared equipment.

Practices should ask whether devices are included in the monthly program cost, how replacements are handled, and what level of patient technical support is provided after deployment.

Can RPM and Chronic Care Management be offered together?

Yes. Patients who qualify for both services may benefit from coordinated Remote Patient Monitoring and Chronic Care Management when each service is medically appropriate and documented according to Medicare requirements.

Many physician practices prefer working with a partner that supports both programs because it creates a more consistent patient experience while reducing administrative complexity. The key is maintaining clear documentation and ensuring qualifying activities for each service are recorded appropriately.