For patients with multiple chronic conditions, most of the real work happens between visits. They need regular check-ins, medication support, and help navigating day-to-day challenges—but your team only has so many hours in the clinic. Providing that level of ongoing support takes time, coordination, and follow-through, which many practices simply don’t have the staff or systems to manage.
That’s exactly why Medicare created Chronic Care Management (CCM)—a reimbursable program that pays practices for the non-face-to-face care their patients already need. In this guide, we’ll explain what CCM is, how it works, and how your practice can deliver it without adding workload to your in-office team—so you can improve outcomes, reduce staff burden, and generate reliable new revenue in the process.
Key takeaways
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Extend care beyond the clinic walls: CCM is a formal, reimbursable program that allows you to provide continuous, proactive support to patients with two or more chronic conditions—improving their health between office visits.
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Improve patient health and practice revenue: By implementing a CCM program, you can reduce hospitalizations and help patients feel more in control of their health, while creating a predictable new revenue stream.
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Getting started doesn’t have to be complicated: With straightforward consent and clear billing codes, you can launch a compliant CCM program quickly—especially with a turnkey partner like 1bios handling the administrative lift.
What is Chronic Care Management (CCM)?
Think of Chronic Care Management (CCM) as a structured framework that enables your practice to extend care beyond the clinic walls. It’s a specific program recognized and reimbursed by Medicare that provides continuous care for patients with two or more chronic conditions. Instead of only seeing patients during scheduled appointments, CCM allows you to offer ongoing support through phone calls, video chats, secure messaging, care coordination, medication support, lifestyle coaching, and application and adherence to a structured care plan. This proactive approach helps patients better manage their health, stay on track with their treatment plans, and feel more connected to your practice.
For your practice, implementing a CCM program means you can provide a higher level of care, leading to better patient outcomes and fewer hospitalizations. It also creates a new, consistent revenue stream for the non-face-to-face care your patients need. By formalizing this care, you can get reimbursed for the time spent coordinating with specialists, managing medications, and educating and supporting patients between visits. It’s about delivering comprehensive, preventative care that truly makes a difference in the lives of those managing long-term health issues.
What a CCM program includes
A robust CCM program is far more than a monthly check-in call. It surrounds patients with a structured layer of support—led by a dedicated care manager who becomes their consistent point of contact. Patients gain “always-on” access to a care team for urgent needs, helping prevent unnecessary ER visits.
The program also drives coordination between your practice, specialists, pharmacies, labs, and hospitals so nothing falls through the cracks. Every call, message, or care plan update should be automatically documented and audit-ready. Building compliance into every workflow keeps your program protected and ensures timely reimbursement.
How CCM works day-to-day
Each month, CCM involves consistent, non-face-to-face engagement—through phone or secure digital communication—to review care plans, check on symptoms, and guide patients in managing their health.
Your virtual care team also coordinates with other providers and community services, ensuring all aspects of the patient’s care are addressed. With a turnkey partner like 1bios, this “always-on” structure operates as an extension of your clinic—proactively managing patients while freeing your in-office staff to focus on higher-acuity care.
Common conditions covered by CCM
To qualify for CCM, a patient must have at least two chronic conditions expected to last for a minimum of 12 months. While the list of qualifying conditions is extensive, some of the most common ones you’ll see in your practice include hypertension, diabetes, heart disease, kidney disease, obesity, asthma, and chronic obstructive pulmonary disease (COPD). This breadth allows you to offer CCM services to a large portion of your patient population who need extra support.
Who qualifies for a CCM program?
CCM isn't just for anyone; specific criteria from Medicare ensure the program reaches the patients who need it most. Understanding these qualifications is the first step to successfully implementing CCM in your practice. It’s a straightforward process that involves meeting specific patient health requirements, following provider guidelines, and getting patient consent.
When you partner with a turnkey service like 1bios, you can be assured that every box is checked, so you can focus on patient care while we handle the administrative details. Let’s walk through exactly what’s needed from your patients, your practice, and the enrollment process itself.
Medicare eligibility for patients
As stated above, patients must have two or more chronic conditions to be eligible for a CCM program. These aren't temporary illnesses; they are long-term health issues like diabetes, hypertension, or heart failure that are expected to last for at least a year.
The goal of CCM is to provide proactive, continuous care to manage these conditions and prevent them from worsening. This focus on high-risk patients is what makes the program so effective at improving health outcomes and reducing hospitalizations. It’s about providing consistent support between office visits for those who genuinely need it.
Requirements for healthcare providers
CCM services must be billed by a Qualified Healthcare Provider (QHP), such as a physician, nurse practitioner, or physician assistant. The day-to-day work—care coordination, patient engagement, and documentation—can be delivered by clinical staff under the general supervision of the QHP.
With a turnkey CCM service like 1bios, practices don’t need to hire, train, or manage additional staff. A highly trained clinical care team delivers all CCM services compliantly on the practice’s behalf—handling enrollment, patient outreach, documentation, care delivery, and billing support behind the scenes. This ensures every workflow meets CMS requirements while keeping in-clinic teams focused on direct patient care.”
This model allows your practice to scale quickly, maintain full compliance, and extend high-quality, continuous care to every patient who needs it—without adding administrative burden or overhead.
The consent process
Before CCM services can begin, each patient must provide consent—a key step for both compliance and engagement. Consent may be given verbally or in writing, but must always be documented in the patient’s health record.
Turnkey CCM solutions manage this process end-to-end. They can identify every eligible patient based on diagnoses and payer, obtain consent directly, or provide your in-clinic staff with proven scripts, materials, and training. The partner channel also regularly refreshes the eligible patient list and runs ongoing enrollment campaigns to ensure every eligible patient is offered CCM services.
During the enrollment conversation, we explain what CCM is, how it benefits the patient, and that participation is voluntary—they can opt out at any time. Once consent is obtained, we document it and create a personalized care plan tailored to the patient’s conditions and goals. Practices can review or customize our proven care plan templates at any time, and we personalize each one before sharing it with the patient. This transparency builds trust, strengthens engagement, and helps patients take a more active role in managing their health.
How CCM supports continuous, coordinated care
A CCM program is more than a series of monthly check-ins—it’s an operational framework for delivering consistent, high-touch support between office visits. Effective CCM programs provide patients with a dedicated care manager who serves as their ongoing point of contact and ensures care plans stay on track. A strong program also guarantees patients have access to their care manager and a broader team for urgent needs, reducing unnecessary emergency department visits and improving continuity of care.
Behind the scenes, the program enables the care team to operate as an extension of the practice—coordinating across specialists, pharmacies, and hospitals so that every provider involved in a patient’s care is aligned.conse This coordination not only enhances the patient experience but also ensures your documentation, billing, and compliance workflows are consistent and audit-ready.
How care is coordinated
Managing chronic conditions often means juggling multiple specialists, tests, and prescriptions. A well-structured CCM program brings all of these moving parts together. Each enrolled patient is assigned a dedicated care manager who oversees communication, ensures test results are shared, and reconciles medication lists across providers. This organized approach reduces duplication, prevents conflicting treatments, and helps your practice deliver a more cohesive care experience—without adding administrative strain to your in-office team.
Help with medication management
Medication oversight is a central function of CCM. Regular medication reviews help ensure patients are taking the right prescriptions, at the right time, and in the right combinations. Your care team—or your partner’s remote care staff—can proactively identify potential interactions, adjust regimens in collaboration with prescribers, and manage refills. These activities improve patient safety and adherence while generating reimbursable CCM time that supports your practice financially.
Educational health resources & patient management
Education is another key driver of CCM success. Rather than generic materials, the most effective programs deliver targeted, condition-specific guidance—such as dietary tips for diabetic patients or self-monitoring best practices for hypertension. These educational touchpoints keep patients engaged and informed, improving adherence and long-term outcomes. For your practice, this translates into stronger relationships, better quality metrics, and greater program retention.
Communication and availability
CCM provides patients with continuous access to care between office visits, often via phone, secure messaging, or telehealth. Many practices rely on U.S.-based care coordinators who act as extensions of their clinical team, ensuring timely, personalized responses to patient concerns. This consistent communication prevents care gaps while allowing your in-office staff to focus on higher-acuity visits.
Technology and tools
Modern CCM programs use purpose-built technology to maximize enrollment, ensure monthly care delivery, stay compliant, and optimize reimbursements/billing. More advanced programs now include AI-powered tools that flag potential health risks, streamline note-taking, and surface actionable insights for clinicians. Most practices also pair CCM with Remote Patient Monitoring (RPM), Principal Care Management (PCM), and Remote Therapeutic Monitoring (RTM) to ensure every patient can get the most appropriate level of monitoring and virtual care management that allows care teams to have real-time visibility into patient health and allow for more proactive intervention.
The real-world benefits of CCM
Implementing a CCM program is about more than checking regulatory boxes; it’s about delivering measurable improvements in both patient outcomes and practice financial performance. CCM turns the between-visit virtual care and monitoring of your highest-need patients into a structured system of proactive engagement. The result is better care continuity, stronger patient relationships, and new recurring revenue that supports long-term sustainability. Below are some of the most tangible benefits practices experience when CCM is done right.
Achieve better health outcomes
At its core, CCM helps practices manage chronic conditions so that they, at a minimum, stabilize and ideally reverse. CCM helps keep chronic conditions from worsening and leading to costly complications and hospitalizations. This proactive model leads to more stable health metrics across your patient panel and supports stronger performance on quality measures, such as readmission rates and A1C control.
Enhance patient satisfaction and retention
CCM builds a high-touch, always-on relationship between your practice and patients—often with dedicated care managers who become trusted points of contact. This consistent engagement helps patients feel supported between visits, which directly impacts satisfaction and loyalty. Practices offering CCM often see higher retention rates and more positive feedback, as patients experience more accessible, coordinated care.
Improve medication adherence and safety
Medication management under CCM provides a structured way to keep complex regimens on track. Regular reviews help identify duplications, side effects, or adherence barriers, while refill coordination reduces the risk of lapses in treatment. This not only improves patient safety but also drives better clinical outcomes, all while adding billable activity to your monthly CCM time.
Reduce hospitalizations and avoidable costs
CCM’s proactive monitoring and communication significantly reduce avoidable hospital admissions and ER visits. When patients have consistent access to a care coordinator and receive timely follow-ups, small problems are less likely to escalate into emergencies. For practices, this means fewer reactive episodes, improved quality reporting, and stronger payer relationships—all while lowering total cost of care for patients and insurers alike.
Create predictable, sustainable revenue
While CCM is first and foremost a quality-of-care initiative, it also creates financial stability. Each patient enrolled in a compliant program generates recurring monthly reimbursement for your practice. These payments create a steady revenue stream that supports the staffing and technology costs to deliver your CCM program. CCM can be a critical and reliable contributor to your practice’s long-term financial health.
CCM is a well-established, reimbursable service recognized by Medicare and most major commercial payers. These programs were created to support proactive, continuous care for patients with multiple chronic conditions—and to compensate practices for the essential, non-face-to-face work that makes that care possible.
How CCM is covered and reimbursed
One of the first questions practices ask about CCM is how reimbursement works. The good news: CCM is a well-established, reimbursable service recognized by Medicare and most major commercial payers. These programs were created to support proactive, continuous care for patients with multiple chronic conditions—and to compensate practices for the essential, non-face-to-face work that makes that care possible.
Understanding the specifics of coverage is key to building a financially sustainable CCM program. Clear knowledge of payer requirements is required to explain the program confidently to patients, set accurate expectations about any potential costs, and maintain compliant billing workflows. While details vary by payer, the principle is consistent: insurers reimburse practices for the ongoing care coordination that helps keep patients healthier and out of the hospital.
Medicare reimbursement
Medicare was the first payer to formalize reimbursement for CCM and continues to set the standard for other insurers. To qualify for coverage, patients must have two or more chronic conditions expected to last at least 12 months—or until the patient’s death—and those conditions must place them at significant risk of functional decline.
Under Medicare’s guidelines, practices can bill for the non-face-to-face time spent managing these patients each month, including care plan development, coordination with specialists, and medication management. Reimbursement levels vary depending on the total time documented and the complexity of the case, but the structure provides predictable recurring revenue tied directly to the work your team already performs.
By reimbursing this work, Medicare supports a more modern, continuous model of care—one that rewards prevention, communication, and better long-term outcomes rather than reactive, episodic treatment.
Private payer coverage
Many commercial insurers have adopted similar reimbursement models for CCM, though requirements can vary by plan. Some payers align closely with Medicare’s CPT codes, while others may have different documentation or time thresholds. For that reason, it’s critical to verify eligibility and coverage before enrolling each patient.
Most practices fail to accurately identify all eligible patients, understand reimbursements at the payer level, and ultimately enroll and properly bill. Working with an experienced CCM partner with proven technology tools and team expertise is critical to ensure no eligible patients are missed and that claims are submitted accurately the first time—reducing denials and improving cash flow consistency.
Patient responsibility and communication
Even though the primary audience is the practice, patient transparency still matters. For Medicare beneficiaries, the out-of-pocket structure is straightforward: after meeting their annual Part B deductible, patients are typically responsible for a 20% coinsurance on the Medicare-approved amount for CCM services. Many have supplemental insurance that covers this entirely, leaving little or no out-of-pocket expense.
Clear, upfront communication about coverage and potential costs not only builds trust but also increases enrollment rates. Patients are far more likely to consent when they understand both the value and affordability of the service.
Billing and documentation best practices
Because CCM activities occur outside in-person visits and rely on a series of "micro encounters" that accumulate to the necessary time to bill the codes (in 20-minute increments), software-driven automated documentation is required for compliant billing. Every minute and second spent on eligible CCM services must be recorded and documented, including both patient engagement and behind-the-scenes care coordination and care management activities.
A well-structured CCM system should automatically log time, communications, and care plan updates in an audit-ready format, ensuring your program stays compliant and protected during payer reviews. This level of documentation not only safeguards reimbursement but also strengthens your practice’s ability to demonstrate value to payers and patients alike.
Ultimately, CCM reimbursement success comes down to three pillars: accurate documentation, compliance-first processes, and accurate claims submissions—the same principles that distinguish high-performing, scalable CCM programs.
How to get started with CCM
Most practices take one of two paths when launching their Chronic Care Management program. The first is the do-it-yourself (DIY) route—hiring and managing staff, purchasing devices (if you’re also doing RPM, which you should), and buying the necessary software to connect everything with your EHR and billing systems. It sounds manageable in theory, but in practice, it quickly becomes costly, complex, and error-prone. Staffing shortages, inconsistent documentation, and compliance risk often stall progress before the program ever scales.
The second—and far more successful—path is partnering with a turnkey CCM provider like 1bios. A proven partner supplies trained U.S.-based care personnel, manages device logistics, integrates directly with your EHR, and ensures that every activity is documented and billable. It’s the difference between building an entirely new operation and plugging into one that already runs flawlessly. That’s why most independent practices (and a growing number of larger organizations) now choose the turnkey model: it lowers cost and complexity while delivering better outcomes and faster reimbursement.
The enrollment process, step-by-step
Every effective CCM program begins with identifying eligible patients. Using diagnosis codes and problem lists in your EHR, your team (or your CCM partner) should identify patients with two or more chronic conditions expected to last at least a year. From there:
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Confirm eligibility and payer coverage: Verify each patient’s payer criteria and benefits to ensure reimbursement before outreach begins.
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Obtain consent: Consent (verbal or written) is required before services can begin. This must be documented in the patient record, along with the patient’s understanding of potential cost-sharing.
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Kickoff service/develop care plan: Create a comprehensive, patient-specific care plan that outlines goals, interventions, and coordination needs. Provide a copy to the patient to meet compliance requirements.
Many practices struggle to identify every eligible patient or maintain consistent enrollment over time. An experienced turnkey CCM partner can automate these steps through EHR integrations and eligibility refreshes, helping you capture the full population of qualified patients.
Delivering CCM every month
Once you have enrolled patients, ongoing CCM service delivery becomes the engine that drives both patient outcomes and reimbursement. Many practices choose to collaborate with U.S.-based care coordination teams that act as extensions of their staff as part of a turnkey solution—look for dedicated staff, high-quality supervision, high volume, and guaranteed delivery protocols. This hybrid model allows providers to deliver continuous, high-quality care without overstretching their internal resources.
Working with a high-quality onshore team ensures compliance, service delivery, stronger patient relationships, and offloaded work for in-clinic staff.
Technology and tools to support your program
Technology is the foundation of a compliant, efficient CCM operation. Core requirements include automated time tracking, audit logs, EHR integration, communication tools (click to call from practice phone number, email, text), and accurate billing reports. Advanced platforms now embed AI to identify at-risk patients, streamline documentation, and surface key insights for clinicians—reducing manual effort while improving accuracy.
Pairing CCM with Remote Patient Monitoring (RPM) adds another layer of proactive care, allowing clinicians to track vitals and intervene before conditions escalate. Platforms like 1bios combine these capabilities in a single workflow, helping practices manage data, devices, and documentation seamlessly.
Patient education and engagement
Patient engagement is a key success factor for CCM. Providing clear, patient-specific care plans/pathways, education materials, and regular outreach helps patients benefit from the program and remain active participants. Material must stay fresh and relevant for patients, and the care team must develop personal relationships. A proven turnkey partner will demonstrate these qualities and have a deep roster of care plans/pathways and proven engagement protocols (calls, texts, more), ensuring every patient and provider feels supported without adding to your in-clinic responsibilities.
With the right partner, your practice can quickly turn chronic care coordination into a sustainable, compliant source of recurring revenue.
Getting the most out of your CCM program
Launching a CCM program is only the first step. The real success comes from how well your practice integrates CCM into daily workflows, keeps patients engaged, and ensures consistent documentation and billing. When managed effectively, CCM becomes a cornerstone of your care model—improving outcomes, increasing satisfaction, and generating sustainable recurring revenue. Here are a few proven ways to maximize the value and performance of your CCM program.
1. Get enrollment right—and keep it going
Successful CCM programs start with getting enrollment right. That means identifying every eligible patient based on diagnosis codes, understanding which payers cover 100% and when patient responsibility applies, and doing so in a fully compliant way. High-quality enrollment campaigns—digital, in-clinic, and through phone outreach—are essential to achieving scale. The most effective programs also treat enrollment as an always-on process, not a one-time event. A turnkey partner will handle all of this seamlessly, ensuring no eligible patient is missed and compliance never becomes an afterthought.
2. Deliver consistent, high-quality care
Once patients are enrolled, the focus shifts to delivering meaningful, consistent care every month. That starts with fresh, personalized care plans and proven engagement strategies that keep patients involved in their own health. Patients benefit most from one-to-one relationships with a dedicated care team that is always available, supportive, and proactive. Behind the scenes, strong care protocols help maximize both clinical quality and billable time. At the same time, integrated escalation workflows seamlessly connect with the provider—reducing in-clinic workload and giving patients a sense of a 360° care experience directly from your practice.
3. Track performance and outcomes
The best CCM programs are data-driven. Monitor key metrics such as patient enrollment rates, monthly billing volume, engagement frequency, and hospitalizations avoided. Regular review of these reports reveals which patients need re-engagement and where workflows can be refined. Acting on this data allows your practice to continuously improve both outcomes and financial performance—and demonstrate clear value to payers and partners.
4. Ensure complete compliance
Compliance is the foundation of any sustainable CCM program. Every minute, second, communication, and care plan update should be automatically captured and securely stored—creating a fully audit-proof record. This is all much easier with a turnkey solution—with 1bios, for example, this level of transparency and documentation happens automatically, protecting your practice while ensuring full adherence to CMS and payer requirements.
5. Get billing and documentation right
Billing and documentation make or break a CCM program. Your billing team needs accurate, complete, and timely data—including reports, audit logs, and patient records—ready for submission or payer inquiry at any time. The right technology should perform both machine and human audits before claims go out, and any post-billing discrepancies should be flagged and corrected immediately. With the right systems in place, you get paid faster, maintain compliance, and sustain long-term program success.
Summary
Chronic Care Management is one of the most effective ways to improve patient outcomes and strengthen your practice’s financial stability. By reimbursing providers for the essential, non-face-to-face care they already deliver, CCM turns ongoing care coordination into a consistent, recurring revenue stream—often adding $100 or more per patient per month in new income.
It’s also a program payers actively support. Medicare and commercial insurers invest in CCM because it helps prevent costly hospitalizations and readmissions, saving $50,000–$100,000 or more in potential emergency-care expenses per patient. That alignment of incentives—better outcomes for patients, lower costs for payers, and predictable revenue for practices—makes CCM a clear win across the board.
The key is execution. Practices that run CCM on their own often struggle to maintain the documentation, compliance, and staffing needed to scale. A turnkey CCM model, supported by an experienced partner such as 1bios, simplifies every step—from eligibility analysis and enrollment to monitoring, documentation, and billing—so your team can focus on care while your program runs smoothly in the background.
When implemented well, CCM transforms the space between office visits into a reliable source of both better health outcomes and sustainable revenue growth for your practice.
Related articles
- Turnkey Chronic Care Management (CCM)
- 2025 Payment Rates for RPM, CCM, and other Virtual Care Programs
- CCM Solution ROI Revenue Calculator
- Chronic Care Management: The Definitive Guide
- Chronic Care Management CPT Codes: A Comprehensive Guide for Providers
- Medicare and Chronic Care Management: How It Works & Why It Matters
- How to Start a Chronic Care Management Program
- Top 7 Chronic Care Management Software Solutions
Frequently asked questions
My staff is already stretched thin. How much extra work is a CCM program?
Running a high-quality CCM program is a lot of work—far more than most practices expect. Many clinics underestimate the time needed for outreach, documentation, and follow-up, which leads to low enrollment, inconsistent care delivery, and ultimately, limited revenue. Patients then lose interest because they don’t feel supported. That’s why having a proven turnkey partner matters. With 1bios, your staff doesn’t take on extra work—we actually offload it. Our team handles patient engagement, documentation, and billing preparation so your practice gets all the benefits of CCM without the burden.
How much is reimbursed for CCM?
Practices using 1bios typically earn over $100 per patient per month in CCM revenue. Achieving that level requires delivering at least 40 minutes of high-quality, documented care each month—something few practices manage consistently without help. Practices delivering 20 minutes per month generally receive around $60, but the real opportunity comes from scaling consistent, 40-minute engagement that drives better outcomes and higher reimbursement.
How much does a truly turnkey, high-quality CCM service like 1bios cost?
Our pricing is designed to be simple and risk-free. 1bios typically charges per billable code, with no upfront setup fees and no long-term commitments. Costs vary based on the number of patients enrolled and the level of service delivered, but every model is designed to ensure your practice earns more than it spends. In other words—you only pay for results, not promises.
How does enrollment work?
Enrollment starts with identifying all eligible patients based on diagnosis codes and payer mix. From there, 1bios builds a targeted outreach strategy, prioritizing patients in tiers to maximize impact. Our team runs coordinated campaigns—digital, in-clinic, and phone-based—to engage and enroll patients quickly and compliantly. You can choose a fully turnkey model where 1bios manages everything, or a hybrid approach that empowers your staff with in-clinic tools and scripts for patient sign-up.
Are RPM and CCM the same? What about PCM and RTM?
They’re related but distinct programs—each with its own purpose, billing codes, and reimbursement structure. Chronic Care Management (CCM) supports patients with two or more chronic conditions. Remote Patient Management (RPM) tracks biometric data like blood pressure or glucose. Principal Care Management (PCM) focuses on a single complex condition, and Remote Therapeutic Monitoring (RTM) supports medication and therapy adherence. Most eligible patients should be enrolled in two or more of these programs for optimal clinical and financial results. A knowledgeable partner like 1bios can help identify overlap and deliver each program seamlessly under one umbrella.
Which insurances cover CCM, and what is patient responsibility?
CCM is covered by Medicare, Medicare Advantage, and most commercial insurance plans. It’s billed under Medicare Part B, which means some patients may have a small coinsurance or copay—but many have no out-of-pocket responsibility at all. Your practice can decide whether to collect the copay, but it must be handled compliantly. 1bios provides clear guidance to ensure every policy and process follows payer and CMS rules.
Do I have to be a primary care physician to offer CCM?
No. While CCM originated in primary care, it’s now common across specialties including cardiology, endocrinology, nephrology, and pulmonology. Specialists can also deliver Principal Care Management (PCM) if they’re managing a single chronic condition for the patient. The key is having a compliant structure and the right workflows in place—something 1bios specializes in building and supporting.
How long does it take to get started with 1bios?
Not long at all. Most practices go live within 1–3 weeks of signing up. We typically recommend launching on the first of the month to align with billing cycles, but enrollment can begin right away. For motivated practices, we’ve successfully launched full CCM programs in under a week. Our team handles onboarding, training, patient identification, and workflow setup—so you can focus on in clinic ops while we get everything ready to run smoothly from day one.
Ready to Get Started?
Chronic Care Management is one of the most impactful programs in modern medicine—improving outcomes for patients while generating reliable recurring revenue for practices. But success requires the right systems, staffing, and strategy. That’s where 1bios comes in. We make CCM turnkey: identifying eligible patients, enrolling them at scale, delivering world-class virtual care, and ensuring every minute is documented and billable.
